Customer feedback

Reviews

We have collected 8 verified customer reviews from homeowners and property owners across the Maple Grove area. Our average rating is 4.9 out of 5, with 7 five-star reviews from customers who were happy with our water damage cleanup work.

★★★★★

James R.

Maple Grove, Maple Grove - 2026-05-12
Service: Basement water removal

Called them at 9pm on a Saturday after our sump pump failed. The crew was here by 10:30pm and had the water extracted by 2am. They set up drying equipment and came back three times to check moisture levels. No more musty smell, no warped floors. What I appreciated most was the clear communication — they explained what they were doing at each step.

★★★★★

Maria K.

Plymouth, Maple Grove - 2026-04-28
Service: Water damage restoration

A pipe burst in our upstairs bathroom and water came through the ceiling into the kitchen. They came out within two hours, assessed the damage, and started drying the same day. The team was professional, explained what was going to happen, and handled the insurance paperwork on our behalf. Three weeks later the ceiling looks like nothing happened.

★★★★★

David L.

Osseo, Maple Grove - 2026-04-15
Service: Emergency water removal

Sump pump failed during the April storms. They walked me through what to do on the phone while their crew was on the way. The team got to my place within 90 minutes of my call and had the standing water out within hours. The drying took a few days but they checked moisture levels daily and kept me updated throughout. Reasonable price for the work done.

★★★★☆

Sarah T.

Rogers, Maple Grove - 2026-03-30
Service: Sewage cleanup

Had a sewage backup in our basement. Not a fun situation. The crew arrived within the hour, did the cleanup professionally, and deodorized the area thoroughly. The only reason for 4 stars instead of 5 is that the initial response time was a bit longer than promised, but the actual work was solid.

★★★★★

Michael B.

Maple Grove, Maple Grove - 2026-03-18
Service: Storm water damage

After the March storms we had water in our finished basement. They came out the same day I called, did a full assessment, and started mitigation within hours. They worked with our insurance company directly which saved us a lot of back-and-forth. Three weeks later the basement is back to normal.

★★★★★

Jennifer W.

Golden Valley, Maple Grove - 2026-02-22
Service: Structural drying

Called them after a dishwasher leak that went unnoticed for a few days. The moisture had spread into the subfloor. The team used thermal imaging to find the wet areas, set up dehumidifiers and air movers, and checked moisture levels daily until everything was dry. Professional work and the price was fair.

★★★★★

Robert H.

Crystal, Maple Grove - 2026-02-08
Service: Water damage cleanup

Hot water heater failed while we were at work. They responded within an hour, extracted the water, and set up drying equipment. The team was courteous and explained everything they were doing. Our hardwood floors were saved because they got to it quickly.

★★★★★

Linda M.

Maple Grove, Maple Grove - 2026-01-19
Service: Basement flooding

Frozen pipes burst in our basement during the cold snap. They came out at 11pm and worked until 3am extracting water and setting up drying equipment. Very professional, very thorough. We were back to normal in two weeks.

About our reviews

All reviews on this page are from verified customers who used our water damage cleanup services. Reviews are collected after the work is complete and the customer has confirmed satisfaction. We do not edit, remove, or hide reviews. If you have feedback about our service, please contact us.